How to return a Core for refund
1. Return Address: Returning to the wrong address will delay your refund by about 21 days.
2. Form: Use the Core Return Form included with your order. If you misplace the Core return form, use this General Core Return Form (PDF)
3. Instructions:
- Drain all fluids from the Core.
- Fill out and include the Core Return Form with the Core.
- Package and seal the Core in the original shipping box, if applicable, using packaging material to prevent damage.
- Ship the Core to the address on the return form.
4. Shipping: Ensure proper shipment requirements and use a carrier with tracking. Shipping costs are non-reimbursable.
Refund Process:
- After inspection, a refund will be issued to the payment method used (credit card or payment account). Refunds will appear as a partial refund on your order or as a credit from WC Parts Source LLC or WC AutoParts.com.
- Refunds typically take 5 business days to appear on your credit card statement or a few hours for PayPal.
Ownership Transfer: Returning a Core or product is considered a transfer of ownership; the item cannot be returned to you.
Note: Ensure compliance with carrier requirements.